People
We have the right people in the right place at the right time, to lead the way today and to step into greater
roles tomorrow.
Pawn
We simplify our approach to business by focusing on behaviors and actions that drive positive customer and business results.
Passion
We actively collaborate as a team, celebrate our wins, communicate our efforts and motivate every Team Member to
do their best every day.
Strengthen the Core
Renewed focus on the unique and essential elements of our pawn business
Team Members
The most passionate and tenured teams in the industry
Customer Focus
A passion for pawnbroking and solving customer needs
Cost Reduction and Simplification
Significant and sustained adjustment of cost base through ongoing simplification.
Innovative and Grow
Broaden customer engagement to service more customers, more frequently in more locations