Our Mission is to be the First and Best Choice for Customers' Short-term Cash Needs and Quality Pre-owned Goods.


We have the right people in the right place at the right time, to lead the way today and to step into greater roles tomorrow.


We simplify our approach to business by focusing on behaviors and actions that drive positive customer and business results.


We actively collaborate as a team, celebrate our wins, communicate our efforts and motivate every Team Member to do their best every day.

Team Members

The most passionate and tenured teams in the industry

Customer Focus

A passion for pawnbroking and solving customer needs

Cost Reduction and Simplification

Significant and sustained adjustment of cost base through ongoing simplification

Financial Performance

Realize operational efficiency, bottom line growth and strong return on capital

Innovative and Grow

Broaden customer engagement to service more customers, more frequently in more locations

Strengthen the Core

Renewed focus on the unique and essential elements of our pawn business

Our Guiding Principles


We are all leaders...At work and in the communities in which we live and serve


Our customers are at the center of everything we do


We are each responsible for our words, actions, results and outcomes


We act with empathy, honesty and integrity


We foster an environment that values diversity, inclusion and development for all


We positively impact the environment through our extensive network of reCommerce retail outlets