The EZCORP, Inc. is comprised of its wholly owned is EZPAWN, EZMONEY, Value Pawn and Jewelry, and Check Jewelry and Loan subsidiaries which are detailed below (collectively referred to herein as “EZCORP family”) . This Policy is provided to you by EZCORP family under applicable federal and state laws. It is intended to inform you about the information we collect and how we may share it within EZCORP family as well as with non-affiliated parties. EZCORP family limits its information sharing to only that permitted by federal and state laws. The information in this Policy applies to EZCORP family’s current and former customers. This Policy replaces all previous Privacy Policies issued by EZCORP.
Protecting Your Personal Information
Protecting your privacy is important to us. Our Associate Ethics and Code of Conduct and Privacy Agreements with our vendors and external suppliers require that your personal information remain confidential. We restrict access to non-public personal information about you to our Associate and agents who need to know that information to provide products or services to you. Associates, who violate our policies and procedures regarding privacy, are subject to disciplinary action. Our vendors and external suppliers are bound to uphold our procedures regarding privacy under the terms of our legal contracts with them. Plus, we maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your personal information.
Information We Collect
We collect non-public personal information about you when you visit us in person, over the phone, through the mail, or through our website from the following sources:
- From you on applications, other sources, or forms;
- From your transactions with us, our affiliates or others;
- Information we receive from consumer reporting.
Information We Share
We do not disclose any personal information about you or former customers to anyone, except as permitted by law. For example, we may disclose non-public personal information about the credit services we provide to government entities in response to subpoenas, to protect against fraud, and to service your account.
Sharing Information With Marketing Companies
We are permitted by law to share the information we collect from your application and other forms, transactions and consumer-reporting agency reports, as described above, in accordance with applicable law. Generally, we may share the information that we collect with companies that perform marketing services on our behalf or with other financial institutions with whom we have joint marketing agreements, such as: marketing firms. This enables us to better anticipate and meet your financial needs. For your protection, we required that these companies keep all personal information secure and confidential.
Information We Share About You With EZCORP Family
We may share certain information about you with EZCORP family including information we obtain from your applications or other forms, such as: your name and address, publicly available phone number or transactional information, unless you specifically authorize the transfer of additional information.
Additional Provisions Applicable in Certain States
Certain states’ privacy laws require us to have different practices for sharing information. We will not share personal information of customers residing in those states with anyone except as follows. We will only share information with companies that perform services on our behalf and with third parties as otherwise required or permitted by law (such as credit reporting agencies or regulators).
We are not responsible for the collection, use or security of information by companies or organizations outside of the EZCORP Family that may be linked to our websites. You are encouraged to read the privacy policies of websites reached through the use of links from EZCORP websites.
At EZCORP, we promise to respect and protect your privacy. Information security is one of our highest priorities. We are committed to safeguarding the confidence you have placed in us, and we strive to ensure your customer and financial information is accurate. However, we recognize that an occasional concern may arise, and we want to resolve any questions you may have as quickly and thoroughly as possible. If you believe our records are incorrect or out of date, please notify us by contacting us toll-free at 1-800-USE-PAWN between 8 a.m. and 5 p.m. Central Time on business days, Monday through Friday. Privacy is a highly valued partnership. Because privacy matters, we pledge to work together with you to protect and control the security of your information.
EZCORP Companies Providing This Policy:
This policy is provided by EZCORP companies listed below.
EZCORP subsidiaries and Affiliates: EZPAWN Alabama, Inc. d/b/a EZPW Alabama, Inc., EZ PAWN Arkansas, Inc., EZPAWN Colorado, Inc., EZPAWN Florida, Inc. d/b/a EZPW Florida, Inc., EZPAWN Indiana, Inc., EZPAWN Illinois, Inc., EZPAWN Louisiana, Inc., EZPAWN Management Mexico SRL de CV, EXPAWN Mexico Holdings, Inc., EZPAWN Mexico Ltd., Inc., EZPAWN Services Mexico, SRL de CV, EZPAWN Nevada, Inc., EZPAWN Oklahoma, Inc. d/b/a EZPAWN Okie, Inc., EZPAWN Tennessee, Inc., Texas EZPAWN, L.P., Texas EZPAWN Management, Inc., EZMONEY Alabama, Inc. d/b/a EZ Payday Advance Alabama, Inc., EZMONEY Canada, Inc., EZMONEY Nova, Inc., EZMONEY Toba, Inc., EZMONEY Canada Holdings, Inc., EZMONEY Colorado, Inc., EZMONEY Idaho, Inc., EZMONEY Kansas, Inc., EZMONEY Missouri, Inc., EZMONEY Nebraska, Inc. d/b/a EZ Payday Advance Nebraska, Inc., EZMONEY South Dakota, Inc., EZMONEY Utah, Inc., EZMONEY Wisconsin, Inc., EZMONEY Holdings, Inc., EZMONEY Management, Inc., Payday Loan Management, Inc., Texas EZMONEY, L.P., Texas PRA Management, L.P., EZCORP International, Inc., EZCORP, Inc., EZCORP Online, Inc., and Value Financial Services, Inc.
Thank you for your business and the trust you place in EZCORP.
Effective May 2010